Alert! Software Forbidden On
District Computers By Will McCullen I would like to remind everyone that the computers that are in use
throughout the classrooms, labs, and offices are District property. The
District maintains responsibility for both the legal obligations of licensing
and the sound operation of these resources. We provide a core set of software
for each computer, called Category 1 software. These include programs such as
Office, PowerPoint, Excel, Student Writing Center, Keywords, Netscape, etc.
There are also provisions for purchasing and installing software that is
required for the curriculum or your job function. We call this Category 2
software. There is a third category of software that constitutes software that
is not pennitted on District machines. We have been having great difficulty
with software that has been interfering with normal operation of our standard
core software. These programs have crashed computers, prevented network access
and have created a significant drain on our IT service. We can no longer allow these programs to be installed on District
computers. A sample listing includes: • Webshots • Gator • Offer Companion • Elf Bowling • Snood • Bonzi Buddy • Felix the Cat and other screen mates. Do not download these programs. If you already have any of these programs
on your computer, you will need to remove them
immediately. Contact your Tech Specialist for help removing them properly. If
our Repair Technicians encounter a machine with any of these programs on them,
we will re-image your computer, which means we will erase the entire hard drive
and start fresh again. You will lose anything else you saved on the computer. These programs may be cute, but they cause numerous problems that effect
the way your computer and our network operate. We do not have the personnel to
deal with these difficulties; so they are forbidden from District computers. For a more detailed explanation please see the article "Life on the
Enterprise" in this issue. Using
iMovie and Avid Cinema with kids offers an opportunity for creativity,
motivation, engagement, and learning. Of course, making videos with students is
nothing new, but these tools allow for more timely and accurate editing which
makes it easy to use video for academic purposes. La Cima 8th grade English teacher Susie Pratt really used this to her
advantage while teaching poetry terms last year. Frustrated with the lack of
decent visual material available, Susie divided all of her students into small
groups and assigned each group a poetry term such as alliteration,
onomatopoeia, hyperbole, personification, etc. Their task was to put together a
video to teach the assigned element of poetry to their peers. Lesson criteria: a definition and explanation; two to three short
examples, and the use of the element in two short poems or one longer one. Production
criteria: actors with costumes and props; narration; print overlay; sound
effects; music; title sequence; and credits including crew, titles and authors
of poems used and titles and authors of music used. The students did all of the planning, writing and filming during their
English classes, and then arranged time in the computer lab during seminar,
lunch or after school to do the editing. Because the editing is so simple, that
was the least time consuming part of the project but also the most engaging. Just imagine having 130 + 8th grade students discussing, portraying,
dramatizing, and getting excited about poetry terms! Also, once the videos were
completed, Susie had a complete library of "teaching tapes" on poetry terms
that can be used with each new group of students. Perhaps this year the
students will tackle parts of speech! What are They, What Can You Do? By Sheri Gimlin Ahhchoo! Excuse me but lately thinking about viruses makes me sneeze.
Viruses aren't fun whether they make you run for the doctor or call a computer
tech. What the heck is a computer virus? A Rogue virus is a short program
designed to copy itself to other computers and cause operating systems and
applications to malfunction. Just like a regular virus that you and I would
catch, a computer virus interrupts the normal function of the computer. Some
viruses can be simply disruptive while others can destroy or corrupt data. The
term "virus "is loosely used for any sort of program that tries to mask its
possibly malicious function. There are two main classes of computer viruses.
The first class is the file infector, which
attaches to ordinary program files. The second class is the system or boot sector virus. The boot sector is
the area that contains the first instructions that a computer executes when it
is started or restarted. Some programs or viruses should more correctly be called "worms," or
"Trojan horses." A worm is a self-contained program that is able to spread
functional copies of itself to other computer systems usually through the
network. A Trojan horse is a malicious program that usually looks like a
harmless application. It is designed to do something undocumented that the
programmer intends but that users would not approve of it if they knew about
it. The cute little "game" called Elf Bowling is an example of a Trojan horse.
Many seemingly cute little programs can degrade the performance of your
computer. There are several thousand known computer viruses with an average of
three to five new strains discovered daily. What can you do to prevent computer
viruses? I'm glad you asked! The district has invested in Norton Antivirus
Corporate Edition software to protect all Windows computers. Macintosh
computers use the Virex Antivirus software. If you have a Windows 95 or 98 computer and you do not have
Norton Antivirus Corporate installed yet you should contact your Technology
Specialist. Norton Antivirus automatically updates the files needed to search
for viruses and sends those updates every morning to each server. When you log
into the Network, at the Novell login, you are automatically updating your
antivirus DAT files. These DAT files are what the software uses to detect
viruses. As mentioned above, new viruses are found daily so updating these
files is extremely important. Norton's also has real-time protection which
means any file that you attempt to open is first scanned. This eliminates the
need to manually scan downloads and floppies before opening. If you are a Macintosh user you should update the virus DAT files
frequently so that the software can recognize the latest viruses. You can go to
the website, http:/I download.mcafee.com/updates/
updates.asp?, and download the DAT files from there. Amphi has also
invested in Antivirus software for email that catches viruses sent through
email before they get to your computer. Home users should install antivirus software and either update DAT files
manually or set the software to auto update. Home users should regularly scan
the C: drive for viruses and scan all floppies. Consideration should also be
given to opening email and downloading games and files from the Internet. If a virus is detected you should
report it to the hotline (5078) as
soon as possible. In many cases we can completely clean and remove the virus
from the infected files. So remember: • Check your computer for the latest Antivirus software • Log in at the Novell screen • Update DAT files if you have a Macintosh computer with Virex
Antivirus software • Call the hotline @ 5078 to report viruses A New Look for Amphi By Chris Cox This summer saw some changes in Amphitheater's District website. The
website went under renovation to create a more user-friendly environment. It
provides more information about our District, which includes school
information, Superintendent messages, a District directory, provided by Connie
McFarland, and more. With the new front image to the site, it opens up many
possibilities for what lies inside. Within the site, the pages are made to be easier to surf through with
easy-to-read links and the pages are
now meant to load faster than ever before. If you have not already checked out
this site, you're missing out. Go to www.amphi.com An alternate District web site was created for those with a disability
who cannot read pages with images. We created text only pages for use with
screen readers. The text-only pages start at www.arnphi.com/indextxt.htm. There are many more new and exciting ideas being
created for this web page, so be sure to check us out to see what might pop up.
Notes from the Director By Ron Shannon We are working on a number of projects at this time that will have an
impact on all of you in one way or another. Here is a brief description: Refresh Program: This year, we
will be replacing 10 file servers and 270 computers. Those people with the
oldest multimedia computers will have brand new computers by the end of this
school year. QWEST/SFB Network Upgrade: Every school district in the state will be evaluated and provided with an
upgrade to their computer network (both the LAN — Local Area Network, and WAN —
Wide Area Network). I expect to see this network upgrade installed over the
next year. SAIS Implementation: As
directed by the State Department of Education, the 515 department will be
implementing DI (District Integration), so that the information contained in
SASI (Schools Administrative Student Information), can be submitted
electronically to the State for SAIS (Student Accountability Information
System). I just love acronyms! And emoticons ;-) Video Networks: We are currently working on obtaining the bids for the
completion of the video networks at AHS, Copper Creek, Donaldson, Rio Vista,
and Keeling. We hope to complete these schools by the end of the 3rd quarter. While we are working on these large projects, we continue to support
users on Pentamation, SASI, SubFinder, ABRA, MP2, the telephone and voicemail
system, as well as provide training on the integration of technology into the
curriculum, and offer repair and installation for the computer and video
equipment across the District. On a personal note, it makes me extremely happy to see all of you using
this technology! New Employees Join The Team By Ron Shannon I'd like to introduce you to our two newest members in the Technology
Department. Josh Shoffner has lived in Tucson for 16 years. He graduated from the U
of A with a degree in Interdisciplinary Studies. He started his professional
career as a Teachers Assistant, then became Computer Tech and moved up to a
Network Technician in the Catalina Foothills School District. We are most
fortunate to have him join us because he has considerable experience supporting
the same type of network topology and functionality that we have in our
District. His experience includes wide-area networking, Novell network
operating system, Mac & PC desktop support, Folleft Library software, and
ZenWorks (a network distribution package). He enjoys playing basketball, going
to movies, and is very much a family man. We
are pleased to have Josh join the Technology Team. I'd like to introduce you to our newest SASI support person in the SIS
Group, Steve Frost. Steve has lived in Arizona all of his life, and has lived
in Oracle for the last 18 years with his wife and 2 children. Steve worked at
BHP Copper for 20 years, 10 as a laborer and 10 as a supervisor. He recently
graduated from Apollo College and earned a degree in Network and Data Base
Administration. For a short period of time, he was the Computer Specialist at
Amphi Middle School. His hobbies include family activities such as hiking and camping, and
photography. We are pleased to have Steve join the Technology Team. Say Hi to our newest Amphi Tech members when you see them! A Note on Email Passwords By Jim Davis It is important to keep your email passwords secure. Unlike the Novell
password (which should also be kept secure), your email password is accessible
from off campus. Making your email password easy to remember, like your name or
your cat s name or the name of the school or your job title, also makes it easy
to guess. If someone wanted to, they could guess your password, receive YOUR mail from THEIR home, read
it, and then reply to it, in YOUR name. This is bad. So, from now
on, these are the rules for email passwords: 1) It must be six (6) characters long (or longer) 2) It must be a mix of letters and numbers 3) It must have a mix of upper and lower case letters 4) It must not be a
dictionary word, or a person's name or school or school mascot For your security, the server enforces these rules. As the System
Administrator for the system, I can, and have in the past, overridden these
rules and allowed for five character long passwords, passwords that are the
same as the login name, etc. I am not sleeping well at night knowing this. So,
from now on, I will be rejecting any password that the server would. This is a double-edged sword, I know. By making the passwords harder to guess, it makes them harder to remember. Please, don't write
your password on a sticky note and leave it taped on your monitor. I would
rather reset your password, than have some disgruntled student or co-worker
hack into your account. If you know your current password, and would like to change it, please
visit our Technology FAQ web page and do a search on "passwords" and follow the
link to "Changing your email password". There are also other articles that
discuss the importance of passwords. Please take the time to read them. Slow Connection to the
Internet? From time to time you may see a slow Internet connection. Hopefully it is
local to your PC and not the entire district, but that does happen from time to
time. Here is a suggestion that might just put the wind back into your Internet
sail when things seem to be a bit slow. Step #1: Start Netscape Communicator and click with your mouse pointer on the Edit Menu. Step #2: Click on the word Preferences Step #3: Click on the "+" next
to "Advanced". Step #4: Click on "Cache" Step #5: Click on the button that says Clear Memory Cache and say "OK"
and wait, this may take up to 10 seconds. Step#6: Click on the button that says Clear Disk Cache and say "OK" and
wait, this may take up to 30 seconds. Step#7: Click on the OK button and you should be able to
navigate more quickly through the Internet. Fill in the Blank Forms How Do They Do That? By Sheri Sense Sometimes fill-in-the blank forms are so nice and helpful for a variety
of needs around the office. If you 'ye ever used the electronic PAF, an
electronic Evaluation Form, or just wondered how a document with form fields is
made, it's easy to make a simple document — and here's how! Open a blank word document and make sure that you have the "Forms"
toolbar on your screen, by clicking "View" on the menu bar then
"Toolbars", and then "Forms." Next, make your document as you want, then
add
your form fields by clicking the "ab," or ""(checkbox). You can get much more advanced, but will probably
want to take one of the many great Technology classes to do so. Once you've gotten your document like you want it, you will want to protect
it, so that a user may only
fill-in-the-blanks or check the boxes. To do this, click on Tools in the Menu
bar, and go to "Protect Document." You will want to check the "Form" box, and
then give it a password name. It will ask you to confirm the password name.
Then just save the document as you normally would. Wa-lah!!! You now have a
Form Field document. Here are a variety of Internet sites that are useful for students and
teachers. Check them out. Archiving Early America- provides information, activities and historic documents from 18th century
America. www.earlyamerica.com/ Beginner's Guide to the Internet
for Educators - provides
information on the Internet's impact in the classroom, history of the Internet,
searching tips, how to cite internet resources, and more. 205.146.39. 13/linktuts/bgtoc. htm Venn Diagram - allows users to
create Venn Diagrams or to view the database of Venn Diagrams created by other
users. www.venndiagrarn.com/ The History Place — provides
historical information, photo of the week, speech of the week, this month in
history, and more. www.historyplace.com/ Jan Brett Home Page - provides information about the author
and a wide variety of activity pages for students. www.janbrett.com/ Myth Web — provides
information about Greek mythology. The site focuses on Greek heroes and gods. www. rnythweb.com! The Factor Game - an
interactive lesson that gives students the opportunity to learn about factors by playing a two-person board game. illuminations.nctrn.org/imath/6-8/FactorGarne/index.html Free Teacher Web Page
Programs By Peggy
Steffens Many teachers in our District have created wonderful web pages. They have
learned how to program in HTML and FTP their pages to the Amphi Server. But,
wait there is another way. There are many free sites that allow educators to
create web pages without learning anything new. You simply have to fill in the
information and submit it. The web pages won't be as customizable as if you learned how to make
them yourself, but with the free programs you can have a web page up in an hour
or so. Below are listed some of the places you can create free web sites. Quia! This site has a simple one- page web program for teachers that allows for their name, school address,
announcements, and links to Quia activities and web pages. www. quia.corn eBoard - a Bulletin Board page that allows you to post sticky notes with
links, images and information. It is the only site that allows for an
interactive section for students to share thoughts on a given topic. www. eboard. corn Teacher Web — this is my
favorite free web page program for teachers. It has an easy screen for students
and parents to interact with and use. The basic page allows for teacher
information, links, homework, calendar, frequently asked questions and
announcements. You can also ask permission to post pictures. Be sure to follow
the Amphitheater District HTML policy for posting pictures of students and
student work. Ask your Tech Coach for information. I have created a handout on
how to use Teacher Web at www.amphi.com/~psteffen/docs/teacherweb.pdf
www.teacherweb.corn School Line — has many
excellent features; however, ads pop up while you are creating it and students
and parents are using it. myschoolonline.com/ors/ School Notes — this is a very
simple to use web page program; it allows you to enter messages and links. schoolnotes.com PBL Lesson
Activity Links By Patti
Greenleaf Problem-based learning is a great way to address your curriculum by involving
students in real life problem situations. They employ higher-level thinking,
intrinsically motivate the students, and teach critical thinking and problem
solving. Many WebQuests are Internet lesson activities that utilize
problem-based learning. To find problem-based learning WebQuest activities that
meet your grade or content area check out these sights below. San Diego City Schools Technology
Challenge Grant http:!!projects.
edtech. sandi. net! projects!featured!featured. html This link will take you
to the featured WebQuests of this grant broken down by grade level. There is
also a link for Grade-Level Projects, Literature-based Projects, and
Ocean-Themed Projects. WebQuest Matrix http:/edweb.sdsu.edu/web
quest/matrix. html A matrix of Web Quest found at the The Web Quest Page. The WebQuests are
broken down by content area and grade level. Student Information Services By Jean Scott Updates: SAIS (Student Accountability
Information System): The SAIS coordinator at your site will be receiving a data
verification report shortly, noting any errors in your student data, which must
be corrected before the initial submission of information to ADE for SAJS
student ID Numbers. This does NOT imply that ALL BLANK fields in the SAIS atom
must be filled in for every student enrolled at your school (prior to initial
submission)! The verification report will simply list omitted ethnic codes, birth
dates, etc. and it is generated to confirm that the data entry being
done at your school is in the correct format. **Note: every single error must be fixed before the data will be
accepted for transmission up to Phoenix. District Integration: Our new "DI" server will arrive shortly and the district consolidation and
aggregation processes will commence again once the new server is up and
running. (DI is the 800 lb gorilla that sleeps wherever it wants to and crushes
everything in its path . . . including the MIS server!) In anticipation of
district integration (in the VERY near future), regular updates to the ADMIN
server's SASIxp have been suspended. Anyone wishing to view information
remotely must now log in live (but as Read-Only) to each school's SASIxp. Many
groups have already been configured for this experience, but if you feel you
have been left off "The List" for Live & Remote SASIxp access, email me at jscott@amphi.com
with your request. [Groups already added include: Records, F&R Lunch, Title
1, Language Acquisition, Indian Education, and Special Ed.] FYI: I attended a two day SASIxp users
conference earlier this month, and one of the best suggestions I heard
during user discussions was to use the 7 digit telephone number as the Family
ID number. This is a great idea! . . .it
tracks all of the students residing at a physical address no matter whose last
name they have or who their siblings are related to. It is also transferable to
the next school when they are promoted or if they just move to another school
within the district. Why should you care? Its main purpose is for
1-per-household mailings. If you would like me to help you do this for your
school (i.e., as a mass change) email me at jscott®amphi.com with your
request. SASIxp FAQ: Why did we have to change the grade level
value for kindergartners to KG for grade 00? Because the SAIS software will
not accept leading zeros! Hence, Grade zero-zero becomes Grade"#@$%$&?"
(AAACK! Beeeeeep! CRASHING. «Thud» *ahem*... you get the picture). Paperless Student Council By Robert
Walling This year, I have taken on the responsibility of Student Council Sponsor.
I wanted to make a •
change in how we elect our officers. Last year, we had an assembly to watch
speeches, and we had paper ballots that needed to be counted by hand. I wanted
to try something new. After discussing it with our administrator and Tech
Coach, we decided to do an electronic election. First, we used the live circuit
television feed to broadcast the speeches. This eliminated the need to move all
of our intermediate classes to an assembly. The speeches went really smooth and
the teachers and students loved doing this! In order to eliminate the paper
ballots, we went to an online election format. I created a survey at
Funbrain.com and students were able to go into the lab, follow the directions,
and take part in an online election. Results were available immediately after
the election and we were able to announce the winners within a matter of
minutes. We have revamped the entire election process and it works wonderfully! Microsoft's Online Clipart
Close the Insert Clipart
window. By Patti Greenleaf Looking to insert a piece of clipart art into a Microsoft document can
sometimes be a trying task. While the clipart gallery that comes with the
installation of Microsoft is quite I extensive there might be times when the
topic you are covering is not well represented in the clipart gallery. However, you can go to the Microsoft
Online Clipart to find tons of clipart on almost any subject. Below, I am
including the steps to insert clipart into a document, how to search the
Clipart Gallery, and how to use the Online Clipart of Microsoft. These
directions will work in Word, PowerPoint, and Excel. Inserting a Piece of Clipart On the Menu Bar, select Insert. Slide down and select Picture. Slide over and select ClipArt.
This opens the Insert ClipArt window. In the main area of the window there are 51 categories that you can
browse. Click on the category that interests
you. Once you have selected a category, it will display a number of pieces of
clipart. If you don't see what you are looking for in that first set at the
bottom click on "Keep Looking" that will take you to more clips in that
category. When you have found a piece of clipart that you would like to use,
click on the image. A toolbar will appear next to the image. Click on the first icon to
insert that image in your document. Use the Search Feature Instead of
Browsing If you know of a specific image or topic you are looking for (i.e. cat)
and you don't want to browse the categories you can do a search. On the Menu
Bar, select Insert. Slide down and select Picture.
Slide over and select ClipArt. This
opens the Insert ClipArt window. Towards the top of that window you will see Search for clips: and a line
next to it where you can type. Type the
topic (i.e. cats) and press enter. In the main area of the window it will show you the first 60 images
related to your search. If you don't see what you are looking for in that first set at the bottom
click on "Keep Looking" that it will
take you to more clips in that search. When you have found a piece of clipart that you would like to use, click on the image. A toolbar will appear
next to the image. Click on the first
icon to insert that image in your document. Close the Insert Clipart window. Using the Online Clipart On the Menu Bar, select Insert. Slide down and select Picture. Slide over and select ClipArt.
This opens the Insert ClipArt window. At the top of the window, select Clips
Online. You may receive a warning that states if you have access to the World
Wide Web, click Ok. Click OK. Your network browser will load and you will be taken to the Microsoft
Clip Gallery. Read the terms of the agreement and click Accept. You will now see several search options. You may use one, all or any
combination of these options. In the Search
for box, type the kind of images you need. In the Search in box, pull down
the category you would like to search. In the Results should be box pull down to the type of
file (i.e. clipart, sound, etc.) you need, and in the Order by box, pull down to the choice you want. Click on Go. You
will then see images. Put a check on each image you would like to add to the Clipart Gallery on
your computer. If you received more than one page of images, it will allow you
to see the next page by clicking on the 2 blue greater than signs. When you
have selected all the images you desire, click on Download Clips. It will tell you how many images you
have selected, the total size, and approximately how long it will take. Read the instructions it is very important NOT to select save it to disk. This ensures that the clip will be
downloaded to the Clipart Gallery program on your computer. Click on Download Now.* Click on Open it and
click on OK. You will see the clip
in the Insert ClipArt Window. Follow the steps to insert it into your document.
*After you click Download Now, if it states that it is an unknown file type,
select Pick App, click on Browse. In the
Look In box, select your hard drive (C:), select Program Files, select Common
Files, select Microsoft Shared, select Artgalry, select Cag, and click OK. You will
now be able to click on Open it and
click on OK. The clips that you have downloaded are saved into the category called
Downloaded Clips. Click on that category to see clips that you have previously
downloaded. Both
computer labs at Copper Creek are kept busy. Every class gets a 1-hour time
slot each week, with the option of signing up for extra time if needed. We have
1st through 5th grades using the lab for their Accelerated Reader Quizzes, 3rd
through 5th doing Keywords each week and kindergarten using Learn to Read With
Phonics. Some of our 5th grade students are writing letters, 4th grade are
working with graphs, and several classes are exploring the new KidPix. This year we have a new intermediate MAP class at Copper Creek. Teacher,
Sheryl Tieney, is not only piloting the Accelerated Math program, but the class
is also having a great time with the Jason Project. I asked a couple of
students to share a little about what they are doing. What is the Jason Project? By Hayley Evans, Copper Creek 5th
grade The Jason Project is a program that takes students on an exciting
adventure to the Frozen Worlds. Robert Ballard, the scientist who discovered
the Titanic, started this program. The Jason Project was named after a myth
about a man named Jason who sailed around with his crew called the Argos. The Jason Project has many different areas to explore, such as geography,
climate, history, Alaskan native culture, frozen features, what lives there,
and local field investigations. The Jason Project web site is an extraordinary
one. It is fun and educational for both teachers and students. We go to the computer lab 3 times a week to explore J.T.O., which stands
for Jason Team Online. One of the many learning tools is the digital lab. The
digital labs are where Jason's interactive activities are held. The experiments
you can do in a digital lab help you better understand the science of the
frozen worlds. There is also a journal system for student to keep track of what they
have learned. Each student has his or her own journal. Another exciting feature
of the web site is the message boards. Message boards allow students and
teachers to discuss what they have learned or chat over the Internet. We have
our own private message board to use as well. The Jason Project is a program everyone should definite1y check out. Last
year's theme covered Hawaii and this year's theme is on Frozen Worlds. I wonder
what next will be? Jason Scientist Chats By Brett A.
Rowley, Copper Creek 5th grade The scientist chat is when Jason scientists get a chance to interact with
students over the Internet. They answer kids questions and tell them about what
they are currently doing in their personal lives. This gives not only students
but also Jason scientists a chance to learn. There have been 3 digital chats so
far this year, which we can print out and use in the classroom. I think it is
important for students to interact with, the Jason scientists. There are also
student chats where we can chat with other classes from all over the world. Another interesting piece of Jason information is that there are live
broadcasts transmitted, via satellite, to other Jason classes all over the
world. Students who watch from a PIN site have the chance to video tape their
questions and send them to the Jason scientists. PowerPointless By Jeannie Wager,
Amphitheater Middle School Have you ever heard someone refer to PowerPoint as PowerPointless? Well,
there is good reason for that title if we are having students use technology
without demanding that they apply critical and higher level thinking to their
work on the computer. Some of the students at AMS are finding that they must
really apply themselves to get an A on their book reports in the READ 180 lab.
Ms. Wager and Ms. Rutynowski work to make sure that students understand that
they must analyze their work before applying technology. The rubric for an A includes the following criteria: Make personal or
book-to-book connections using higher level thinking. Use slide backgrounds
that enhance the meaning of your presentation. Music or sounds should add depth
and understanding to the slide show. In the note section of PowerPoint tell why
you chose certain color schemes, pictures, and music. Vocabulary must be
scrutinized carefully to maximize impact. Common Phone
Problems...Corrected! Part I By Tom Gill As
the phone administrator for Amphitheater for over three years, I have noticed a
reoccurrence of the same problems over and over again. I realize, with the turn
over of new staff, keeping up with their education and supplying them with
information on how to properly use district technology can present a real
challenge. So I put together a list of common problems and possible solutions
for users—old or new—so they can troubleshoot and quickly fix their problem. Problem 1: I can't call a certain
extension because it gives me a "quick busy" signal. Possible Solutions: 1.) If possible, check to make sure the extension you are calling is
properly forwarded. Phones that are accidentally forwarded to a nonexistent
number will produce this "quick busy" when they are called. To properly forward
a phone, see Problem 2. 2.) If possible, try to contact someone in the vicinity of the questionable
phone to see if it is unplugged or disabled. Then inform the phone
administrator of the suspect phone. Problem 2: My phone is forwarded and I do not get any messages. Possible Solution: 1.) The phone will remember the last number you forwarded to and by
simply pressing the forward button twice, you will forward your phone to the
last typed numbers in the forwarding feature. But some times nonexistent
numbers are accidentally typed in, so you must check to make sure your phone is
properly forwarded. To do this, turn off forwarding by pressing the "forward
button" once (the solid black triangle to the' left of the forward button will
disappear). The forwarding feature is now disengaged. Then press the forward
button once again (you will then see a blinking black arrow to the left of the
"forward button"). Type 5100 (voice mail number) or any number you want your
extension to forward to. Then press the forward button again (you will see the
black triangle become solid). This will reengage the forwarding feature. Doing
these steps every time you want to forward your phone will ensure that your
phone calls are going to the proper place. Problem 3: My phone can't dial anywhere. Possible Solution: 1.) Check all the buttons on the keypad. A stuck button will disable the
dialing capability. To stop buttons from sticking clean the keypad by using an
alcohol based cleaning solution (e.g. Windex) with a cotton swab. Problem 4: I record my new voice greeting but callers still hear the old voice
greeting. Possible Solution: 1.) Make sure all old external, internal and temporary greeting are
deleted before a new one is recorded. To do this, log into your mailbox. Then
dial 821 (this is the external greeting). Press 76 (this is the delete command)
this will delete anything that was previously recorded. Then press 4 (this will
back out to the beginning). Now dial 822 (this is the internal greeting). Press
76 to delete. Then press 4 to go back to the beginning. Finally, dial 823 (this
is the temporary greeting). Press 76 to, delete. Then press 4 to go back to the
beginning. Now you are ready to record a new greeting. You want to record only an external greeting! All calls will
default to this greeting. To do this, dial 821. Press 5 to record your greeting. Press # to end the recording. Then
follow system prompts. Problem 5: When I leave a message in another voice mailbox someone else's name and
extension plays before my message. Possible Solution: 1.) Make sure the old personal verification is deleted and a new one is recorded.
To do this, log into your mailbox. Then dial 89 (this is the personal
verification feature). Press 76 to delete the old personal verification. Press
4 to go back to the beginning. Dial 89 again. Press 5 to record. Press # to
end the recording. New personal verification is now recorded. Warranty Issues Do Not Mix Computer Parts By Raul
Bejarano While out at different sites around the district I have come across many
computer systems where the parts have been mixed and matched. While most computer components are
interchangeable like keyboards, mice and monitors, our warranty program dictates that the systems should not be mixed. The manufacturers of these systems take most of these components in
exchange for good parts. All systems have a three-year warranty so if a mouse
or keyboard fails please call the HOTLINE
at 5078, so we can get the item replaced. If your system is mixed p1ease~call your Tech Specialist so that they can
find items that properly go with the system you have. HP, Compaq and Gateway
all have either the name or brand insignia printed on them. 5078 Hotline Tips By Sue Sledge If, after consulting your Tech Specialist, it is determined that a call
needs to be made for service, please keep the following tips in mind: 1) Dial X5078 and determine which option best suits your
request — option 1 for installation, option 2 for repair and option 4 for
network issues. 2) Listen to the recorded message so you leave the
correct information on your message. You may press the number 1 to go backward
in the message. If you don't have the required information, please hang up and
call back when you have it. 3) Please keep in mind there is a time limit for your
recording. If you have an unusually long message, you may call back to
continue. 4) Please be sure to leave the type of equipment (ex. HP,
Compaq), the location (ex. Room 16) and the ASD tag number (5 digit, silver tag) to insure timely service. 5) Please provide the ASD tag number located on the
broken equipment. If you are calling in a bad monitor, don't call in the tag
number on the CPU or vice versa. 6) If possible, please provide the equipment serial
number. If you are calling in a Compaq repair, we MUST have the serial number
as another company does the warranty repair. 7) If you are phoning in a repair, you will receive a
pink service request sheet via interoffice mail. Installation requests and
network calls do not receive the pink sheet. If you have any questions not answered above, please call Sue Sledge at
X5214. Message from Claudiovisuals By Claudio
Araya Just a short informational message that will help with deciding on what
media material you would like to use in the classroom. There are now two ways
to get a Claudiovisuals media catalog with your computer. The technology web
page features a media catalog with descriptions of films, laserdiscs and
CD-ROMs. To access this catalog from your computer you need to go to techreg amp hi. com/mediacatalog index.htm This catalog is viewed like a regular hard copy catalog. Scrolling on the
pages will allow you to view the entire catalog. This catalog is still under
construction and it currently may be a bit difficult to read. If you are having
difficulty, print the pages you need and you will be able to read the items and
descriptions clearly. The
other catalog is a library type computer catalog that allows you to search for
items by title or subject. To get this catalog you need to call Claudio at 6214
and I will email you the program so that you can download it to your desktop
and have it available whenever you need it. Once you have this catalog and you
want to open it you will need a couple of minutes to allow it to open. You will
also need instructions in using the catalog that I will provide when I email it
to you. Walkie Talkie Repair Delays By Gordon
Larsen The Media Services Department has had the responsibility of servicing the
two-way radios that breakdown for the schools in the District. When a situation
arises that requires the radio to be sent out to a local vendor for repair, a
blanket P.O. for the year was established with the vendor to cover the charges.
Making Academic Videos with Students
By Cindy Rolewski
Computer Viruses
A
Cache Clear can speed things up
By Seth Butler
Internet Update
By Peggy Steffens
Copper Creek
Students Doing Exciting Things
By
Angela Neibel, Copper Creek